The destinations and features are great for those interested in taking quality vacations for a long time to come.

The information could be misplaced and retrieving it would require sophisticated hardware. But any information out of our control concerns us.

If you own in Colorado and used up 14 of your days there, and then wanted to use the balance in St. Thomas, you could do that.

It's nothing anyone could put on their home computer.

Affluence plays a big factor today. Lifestyle expectations have risen, and the premium market is becoming very attractive.

The rise of the Internet has really helped us. The Internet allows people to research on their own time.

At this point, we are taking all things into consideration. The tapes may have been taken, but they could have been misplaced. We're still investigating the situation.

We try to be proactive in cases like this. We followed our own process of being open and proactive.

We found an increasing number of people who like the property but would not use 13 weeks but wanted more than a couple weeks. We adapted to the consumers' demand.